Customer Service Representatives pay in Birmingham
$43,560avg. a year
$20.94 an hour · 9,850 employed
Customer Service Representatives in the Birmingham, AL metro area earn an average of $43,560 a year. That is $2,270 (5%) more than the Alabama average of $41,290. The U.S. average is $46,590.
$40,530Median pay
$20.94Average hourly
+5%vs. Alabama average
9,850Jobs in this metro
Other Alabama metro areas
Average pay for customer service representatives in other Alabama metro areas. Swipe to see all 12.
1710 jobs
Decatur, AL
$43,060
$20.70 an hour
23,340 jobs
Huntsville, AL
$42,010
$20.20 an hour
3860 jobs
Tuscaloosa, AL
$41,030
$19.73 an hour
42,420 jobs
Mobile, AL
$40,630
$19.54 an hour
51,110 jobs
Daphne-Fairhope-Foley, AL
$40,440
$19.44 an hour
6650 jobs
Florence-Muscle Shoals, AL
$40,000
$19.23 an hour
72,500 jobs
Montgomery, AL
$39,680
$19.08 an hour
8960 jobs
Auburn-Opelika, AL
$38,620
$18.57 an hour
9840 jobs
Dothan, AL
$38,310
$18.42 an hour
10430 jobs
Anniston-Oxford, AL
$38,220
$18.38 an hour
112,150 jobs
Columbus, GA-AL
$37,940
$18.24 an hour
12340 jobs
Gadsden, AL
$37,430
$17.99 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Birmingham compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroAlabamaU.S.
Alabama metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Birmingham
| Job | Avg. pay in this metro |
|---|---|
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $45,020 |
| Receptionists and Information Clerks | $34,360 |
| Hotel, Motel, and Resort Desk Clerks | $29,800 |
| Court, Municipal, and License Clerks | $45,000 |
| Loan Interviewers and Clerks | $45,240 |
| Eligibility Interviewers, Government Programs | $56,340 |
Questions and answers
How much do customer service representatives make in Birmingham?
The average is $43,560 a year, and the median is $40,530. About 9,850 people work in this job in the metro area.
Is that more than the Alabama average?
That is $2,270 (5%) more than the Alabama average of $41,290.
Is this job common in Birmingham?
It makes up 18.9 of every 1,000 jobs in the metro area, 1.13 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Birmingham, AL metropolitan statistical area (BLS area code 13820). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.