Customer Service Representatives pay in Washington-Arlington-Alexandria
$50,240avg. a year
$24.15 an hour · 36,750 employed
Customer Service Representatives in the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area earn an average of $50,240 a year. That is $3,610 (7%) less than the District of Columbia average of $53,850. The U.S. average is $46,590.
$46,220Median pay
$24.15Average hourly
-7%vs. District of Columbia average
36,750Jobs in this metro
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Washington-Arlington-Alexandria compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroDistrict of ColumbiaU.S.
Related jobs in Washington-Arlington-Alexandria
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $42,630 |
| Hotel, Motel, and Resort Desk Clerks | $40,380 |
| Court, Municipal, and License Clerks | $56,430 |
| Loan Interviewers and Clerks | $60,790 |
| Eligibility Interviewers, Government Programs | $69,620 |
| Interviewers, Except Eligibility and Loan | $53,750 |
Questions and answers
How much do customer service representatives make in Washington-Arlington-Alexandria?
The average is $50,240 a year, and the median is $46,220. About 36,750 people work in this job in the metro area.
Is that more than the District of Columbia average?
That is $3,610 (7%) less than the District of Columbia average of $53,850.
Is this job common in Washington-Arlington-Alexandria?
It makes up 11.7 of every 1,000 jobs in the metro area, 0.70 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan statistical area (BLS area code 47900). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.