Customer Service Representatives pay in Indiana
$45,360avg. a year
$21.81 an hour · 44,630 employed
Customer Service Representatives in Indiana earn an average of $45,360 a year. That is $1,230 (3%) less than the U.S. average of $46,590. The best-paying metro area is Chicago-Naperville-Elgin, IL-IN at $49,800.
$43,140Median pay
$21.81Average hourly
+19%Avg. pay since 2020
#29Of 50 states + D.C.
Top-paying Indiana metro areas
Average pay for customer service representatives by metro area. Swipe to see all 15.
175,240 jobs
Chicago-Naperville-Elgin, IL-IN
$49,800
$23.94 an hour
21,540 jobs
Elkhart-Goshen, IN
$49,140
$23.63 an hour
319,410 jobs
Cincinnati, OH-KY-IN
$47,440
$22.81 an hour
417,830 jobs
Indianapolis-Carmel-Greenwood, IN
$46,270
$22.25 an hour
5600 jobs
Columbus, IN
$45,800
$22.02 an hour
63,020 jobs
Fort Wayne, IN
$45,350
$21.80 an hour
713,630 jobs
Louisville/Jefferson County, KY-IN
$44,640
$21.46 an hour
81,870 jobs
South Bend-Mishawaka, IN-MI
$44,060
$21.18 an hour
9900 jobs
Lafayette-West Lafayette, IN
$43,590
$20.96 an hour
10420 jobs
Michigan City-La Porte, IN
$43,310
$20.82 an hour
112,010 jobs
Evansville, IN
$42,950
$20.65 an hour
12770 jobs
Bloomington, IN
$42,450
$20.41 an hour
13530 jobs
Terre Haute, IN
$42,320
$20.35 an hour
14340 jobs
Kokomo, IN
$41,860
$20.12 an hour
15640 jobs
Muncie, IN
$41,280
$19.84 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
Customer Service Representatives pay in Indiana, charted
Pay over time
Indiana, annual wage, May of each year
AverageMedian
Where Indiana customer service representatives work
Employment by metro area, May 2025
Average pay by state
May 2025 · Indiana highlighted · tap a state
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Under $43k$43k–$46k$46k–$50k$50k+Indiana
Indiana vs. neighbors
Average pay, May 2025
| Area | Avg. pay | Hourly |
|---|---|---|
| United States | $46,590 | $22.40 |
| Indiana | $45,360 | $21.81 |
| Illinois | $48,950 | $23.53 |
| Ohio | $46,870 | $22.54 |
| Michigan | $45,870 | $22.05 |
| Kentucky | $42,440 | $20.40 |
Related jobs in Indiana
Average pay, Indiana, May 2025
Bureau of Labor Statistics OEWS
Questions and answers
How much do customer service representatives make in Indiana?
The average is $45,360 a year, and the median is $43,140. That is $1,230 (3%) less than the U.S. average of $46,590.
What is the hourly wage in Indiana?
$21.81 an hour on average; the median is $20.74.
Where in Indiana do they earn the most?
Chicago-Naperville-Elgin, IL-IN ($49,800), followed by Elkhart-Goshen, IN ($49,140). The lowest average among 15 metro areas with data is Muncie, IN ($41,280).
How does Indiana rank?
Indiana ranks #29 of 51 states (including D.C.) with published data for this job, by average pay.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 (trend: May 2020–May 2025), occupation code 43-4051. State rank compares average pay across states with published data. Metro figures cover metropolitan statistical areas; a metro area can cross state lines. See also the national customer service representatives page. Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. Year-to-year changes can partly reflect survey method changes, so treat the trend as a guide. How we use the data. JobPayFacts isn't affiliated with BLS.