Customer Service Representatives pay in Springfield
$43,640avg. a year
$20.98 an hour · 4,120 employed
Customer Service Representatives in the Springfield, MO metro area earn an average of $43,640 a year. That is $2,830 (6%) less than the Missouri average of $46,470. The U.S. average is $46,590.
$38,970Median pay
$20.98Average hourly
-6%vs. Missouri average
4,120Jobs in this metro
Other Missouri metro areas
Average pay for customer service representatives in other Missouri metro areas. Swipe to see all 7.
123,760 jobs
St. Louis, MO-IL
$48,600
$23.36 an hour
2780 jobs
St. Joseph, MO-KS
$47,750
$22.96 an hour
322,240 jobs
Kansas City, MO-KS
$45,970
$22.10 an hour
41,870 jobs
Columbia, MO
$45,190
$21.72 an hour
51,080 jobs
Joplin, MO-KS
$44,200
$21.25 an hour
6580 jobs
Cape Girardeau, MO-IL
$42,880
$20.61 an hour
71,360 jobs
Jefferson City, MO
$42,470
$20.42 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Springfield compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroMissouriU.S.
Missouri metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Springfield
| Job | Avg. pay in this metro |
|---|---|
| Office Clerks, General | $42,930 |
| Receptionists and Information Clerks | $35,640 |
| Hotel, Motel, and Resort Desk Clerks | $33,980 |
| Court, Municipal, and License Clerks | $43,770 |
| Loan Interviewers and Clerks | $46,340 |
| Eligibility Interviewers, Government Programs | $42,130 |
Questions and answers
How much do customer service representatives make in Springfield?
The average is $43,640 a year, and the median is $38,970. About 4,120 people work in this job in the metro area.
Is that more than the Missouri average?
That is $2,830 (6%) less than the Missouri average of $46,470.
Is this job common in Springfield?
It makes up 18.5 of every 1,000 jobs in the metro area, 1.11 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Springfield, MO metropolitan statistical area (BLS area code 44180). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.