Customer Service Representatives pay in Cleveland
$48,030avg. a year
$23.09 an hour · 15,900 employed
Customer Service Representatives in the Cleveland, OH metro area earn an average of $48,030 a year. That is $1,160 (2%) more than the Ohio average of $46,870. The U.S. average is $46,590.
$46,040Median pay
$23.09Average hourly
+2%vs. Ohio average
15,900Jobs in this metro
Other Ohio metro areas
Average pay for customer service representatives in other Ohio metro areas. Swipe to see all 14.
15,780 jobs
Akron, OH
$48,080
$23.12 an hour
219,410 jobs
Cincinnati, OH-KY-IN
$47,440
$22.81 an hour
318,550 jobs
Columbus, OH
$47,340
$22.76 an hour
44,880 jobs
Dayton-Kettering-Beavercreek, OH
$45,910
$22.07 an hour
53,170 jobs
Toledo, OH
$45,090
$21.68 an hour
62,590 jobs
Canton-Massillon, OH
$44,830
$21.55 an hour
7670 jobs
Springfield, OH
$44,100
$21.20 an hour
8460 jobs
Lima, OH
$43,270
$20.81 an hour
9470 jobs
Sandusky, OH
$42,850
$20.60 an hour
10990 jobs
Wheeling, WV-OH
$42,110
$20.25 an hour
112,590 jobs
Huntington-Ashland, WV-KY-OH
$41,730
$20.06 an hour
122,140 jobs
Youngstown-Warren, OH
$41,420
$19.91 an hour
13270 jobs
Weirton-Steubenville, WV-OH
$40,870
$19.65 an hour
14680 jobs
Mansfield, OH
$40,780
$19.61 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Cleveland compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroOhioU.S.
Ohio metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Cleveland
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $36,890 |
| Hotel, Motel, and Resort Desk Clerks | $32,700 |
| Court, Municipal, and License Clerks | $55,470 |
| Loan Interviewers and Clerks | $51,400 |
| Eligibility Interviewers, Government Programs | $55,060 |
| Interviewers, Except Eligibility and Loan | $45,580 |
Questions and answers
How much do customer service representatives make in Cleveland?
The average is $48,030 a year, and the median is $46,040. About 15,900 people work in this job in the metro area.
Is that more than the Ohio average?
That is $1,160 (2%) more than the Ohio average of $46,870.
Is this job common in Cleveland?
It makes up 15.4 of every 1,000 jobs in the metro area, 0.92 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Cleveland, OH metropolitan statistical area (BLS area code 17410). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.