Customer Service Representatives pay in Allentown-Bethlehem-Easton
$45,620avg. a year
$21.93 an hour · 5,140 employed
Customer Service Representatives in the Allentown-Bethlehem-Easton, PA-NJ metro area earn an average of $45,620 a year. That is about the same as the Pennsylvania average of $46,260. The U.S. average is $46,590.
$44,160Median pay
$21.93Average hourly
-1%vs. Pennsylvania average
5,140Jobs in this metro
Other Pennsylvania metro areas
Average pay for customer service representatives in other Pennsylvania metro areas. Swipe to see all 15.
141,740 jobs
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
$49,100
$23.61 an hour
23,440 jobs
Lancaster, PA
$45,650
$21.95 an hour
32,630 jobs
Reading, PA
$45,000
$21.64 an hour
4310 jobs
Gettysburg, PA
$44,930
$21.60 an hour
517,280 jobs
Pittsburgh, PA
$44,770
$21.53 an hour
62,330 jobs
York-Hanover, PA
$44,550
$21.42 an hour
75,040 jobs
Harrisburg-Carlisle, PA
$44,260
$21.28 an hour
83,610 jobs
Scranton--Wilkes-Barre, PA
$43,550
$20.94 an hour
91,610 jobs
Erie, PA
$43,470
$20.90 an hour
10940 jobs
State College, PA
$43,410
$20.87 an hour
11690 jobs
Chambersburg, PA
$42,880
$20.62 an hour
12580 jobs
Lebanon, PA
$42,740
$20.55 an hour
13800 jobs
Williamsport, PA
$39,730
$19.10 an hour
14800 jobs
Altoona, PA
$39,690
$19.08 an hour
15610 jobs
Johnstown, PA
$38,620
$18.57 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Allentown-Bethlehem-Easton compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroPennsylvaniaU.S.
Pennsylvania metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Allentown-Bethlehem-Easton
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $38,440 |
| Hotel, Motel, and Resort Desk Clerks | $33,120 |
| Court, Municipal, and License Clerks | $50,500 |
| Loan Interviewers and Clerks | $49,980 |
| Eligibility Interviewers, Government Programs | $61,140 |
| Interviewers, Except Eligibility and Loan | $44,300 |
Questions and answers
How much do customer service representatives make in Allentown-Bethlehem-Easton?
The average is $45,620 a year, and the median is $44,160. About 5,140 people work in this job in the metro area.
Is that more than the Pennsylvania average?
That is about the same as the Pennsylvania average of $46,260.
Is this job common in Allentown-Bethlehem-Easton?
It makes up 13.6 of every 1,000 jobs in the metro area, 0.82 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Allentown-Bethlehem-Easton, PA-NJ metropolitan statistical area (BLS area code 10900). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.