Public Safety Telecommunicators pay in Massachusetts

$62,680avg. a year
$30.14 an hour · 2,790 employed

Public Safety Telecommunicators in Massachusetts earn an average of $62,680 a year. That is $5,940 (10%) more than the U.S. average of $56,740. The best-paying metro area is Barnstable Town, MA at $67,740.

$61,720Median pay
$30.14Average hourly
+23%Avg. pay since 2020
#9Of 50 states + D.C.

Top-paying Massachusetts metro areas

Average pay for public safety telecommunicators by metro area. Swipe to see all 7.

1130 jobs
Barnstable Town, MA
$67,740
$32.57 an hour
21,660 jobs
Boston-Cambridge-Newton, MA-NH
$64,760
$31.13 an hour
390 jobs
Amherst Town-Northampton, MA
$62,070
$29.84 an hour
4510 jobs
Worcester, MA
$60,320
$29.00 an hour
5590 jobs
Providence-Warwick, RI-MA
$57,530
$27.66 an hour
6200 jobs
Springfield, MA
$54,260
$26.09 an hour
750 jobs
Pittsfield, MA
$50,140
$24.11 an hour

Why people trust JobPayFacts

Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
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Public Safety Telecommunicators pay in Massachusetts, charted

Pay over time

Massachusetts, annual wage, May of each year
AverageMedian

Where Massachusetts public safety telecommunicators work

Employment by metro area, May 2025

Average pay by state

May 2025 · Massachusetts highlighted · tap a state
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Under $48k$48k–$56k$56k–$60k$60k+Massachusetts

Massachusetts vs. neighbors

Average pay, May 2025
AreaAvg. payHourly
United States$56,740$27.28
Massachusetts$62,680$30.14
Connecticut$63,870$30.71
New York$61,970$29.79
Vermont$59,460$28.59
Rhode Island$58,840$28.29
New Hampshire$57,580$27.68

Questions and answers

How much do public safety telecommunicators make in Massachusetts?

The average is $62,680 a year, and the median is $61,720. That is $5,940 (10%) more than the U.S. average of $56,740.

What is the hourly wage in Massachusetts?

$30.14 an hour on average; the median is $29.67.

Where in Massachusetts do they earn the most?

Barnstable Town, MA ($67,740), followed by Boston-Cambridge-Newton, MA-NH ($64,760). The lowest average among 7 metro areas with data is Pittsfield, MA ($50,140).

How does Massachusetts rank?

Massachusetts ranks #9 of 51 states (including D.C.) with published data for this job, by average pay.

Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 (trend: May 2020–May 2025), occupation code 43-5031. State rank compares average pay across states with published data. Metro figures cover metropolitan statistical areas; a metro area can cross state lines. See also the national public safety telecommunicators page. Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. Year-to-year changes can partly reflect survey method changes, so treat the trend as a guide. How we use the data. JobPayFacts isn't affiliated with BLS.